The BCL Service Desk is open 8.30am to 5.30pm, Monday to Friday.
03 9225 8888
Available 24/7 via the chat box on the BCL website, providing answers and step-by-step troubleshooting for many FAQs.
In the event of an emergency please dial 000. You can also use the F1 button on your BCL telephone handset as a shortcut.
For security requests please call the Service Desk on 9225 8888.
If your call is urgent and made outside of business hours follow the prompts for:
Contact the BCL Service Desk by calling 03 9225 8888. (If your call is not answered immediately, please leave a message to ensure we can contact you).
Complete this form within 12 hours of major incidents and 24 hours of minor incidents and near misses.
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