Technology support for barristers

Whether you’re in chambers or working remotely, the BCL Service Desk is here to support you.

We provide a corporate grade, hi speed and secure network in chambers with WiFi access across all buildings.

Contact the BCL Service Desk

The BCL Service Desk is available between the hours of 8.30am to 5.30pm for technology support.

For out of chamber such as in home support please contact us for more information.

Phone:

9225 8888

Website

Log a service request here.

Video Conferencing

We can assist you with setting up a range of video conferencing solutions to help you better interact with the courts.

Below you will find information on our two preferred platforms, Zoom for Business, Microsoft Teams and Cisco Webex.  Video conference rooms also available upon request.

Teleconferencing options are also available, for information on teleconferencing or other conferencing requirements please contact us.

Click here to order your Zoom, Microsoft Teams, or Cisco Webex licence.

Zoom for Business

Cost

A license will be issued at a cost $19.80 ex GST per month.

Features
  • Up to 300 participants per meeting- Integration with Microsoft Outlook available
  • Licensing and billing managed by BCL
  • Host meetings on your computer, smartphone, or tablet
Helpful Links

Vicbar Zoom login page:
https://vicbar.zoom.us

To download Zoom software:
https://vicbar.zoom.us/download#client_4meeting

For quick online tutorials on how to use Zoom:
https://www.youtube.com/playlist?list=PLKpRxBfeD1kEM_I1lId3N_Xl77fKDzSXe

Microsoft Teams

Barristers with a BCL Microsoft Office 365

Microsoft Teams is available to all barristers with BCL’s Microsoft Office 365 Application package.

Cisco Webex

Cost

A license will cost $31 (Inc. GST) per month.

Features
  • Unlimited number of guests per meeting
  • Use your vicbar.com.au email address and password
  • As used by Victoria Court of Appeals and Supreme Court of Victoria
Usage

Please note, a license is required to host a meeting only. A license is not required to join a meeting.

Helpful Links

BCL Network

Terms of use

The Communications and Technology Usage Terms and Conditions (Technology Terms) and an Acceptable Use Policy can be found here and are effective as of 16 August 2018.

A supporting FAQ document is also available, click here.

Connecting to the BCL Network

To configure your device to connect to the BCL network for internet and printing  for Windows 10 click here.

Email

Accessing your @vicbar.com.au email remotely

Click here for instructions. The link to access your email remotely is http://webmail.vicbar.com.au.

Personal Assistant and other @vicbar.com.au email access

Click here for instructions.

How to change your password online

Click here for instructions.  The link to change your password is http://id.vicbar.com.au.

Set up your out of office & automatic replies on Microsoft Outlook

Click here for instructions.

Set up Microsoft Outlook on your PC

Click here for instructions.

Set up Microsoft Outlook on your Mac

Click here for instructions.

Accessing Your Files Remotely

How to access Dropbox files

Click here for instructions on how to access all of your Dropbox files.

The link for accessing Dropbox is https://www.dropbox.com.

How to access OneDrive for Business files

Click here for instructions on how to access all of your OneDrive for Business files.

The link for accessing OneDrive is http://onedrive.live.com.

Desktop Solutions

Purchase computers or devices online

A dedicated barrister portal to provide easy access to purchase your computer or devices online.

Microsoft Office 365 Suite

You can also choose to have your device(s) installed with all relevant applications including Word, Excel, Outlook and PowerPoint (at an additional charge).

Storage

1TB of online storage with OneDrive for Business is also included in the Microsoft Office 365 suite.

To learn more

Telephone

Mobility Solutions

With BCL’s Rainbow product, take your 9225 phone number anywhere.

  • Your 9225 number available on your mobile and PC/Mac
  • Make and receive calls, just like your desk phone
  • Access the BCL Telephone directory remotely
  • Meeting features with video calling, document and screen sharing

Click here for more information or contact the Service Desk.

Forwarding your calls to your mobile phone

Click here for instructions.

Handset in depth user guides

We currently have an in-depth user guides that covers handset models 8028, 8038 and 8068. Click here to view.

Voicemail to email services

BCL provides voicemail to email services for all clients.  To set this up please contact the Service Desk.

Handset Instructions

Select the user guide applicable to your handset model:

S Series:

Printing

We can provide advice and support for all your printing requirements.  Please contact us for more information.

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